If a health plan from Excellus Blue Cross Blue Shield appeals to you, or if you would like to compare this company alongside others offering quality New York health insurance, then Vista Health is for you. Vista Health can be relied upon to help you find a dependable health insurance company that provides the best option to suit your needs.

You just need to enter your zip code in the quoting engine above to see all available options, including Excellus Blue Cross Blue Shield. Compare the different plans and if you have further questions, just call one of our customer service representatives at (888)215-4045 who will willingly assist you.

About Excellus

Being the largest not-for-profit health insurance company in New York, Excellus Blue Cross Blue Shield provides access to health insurance plans throughout upstate New York. Incorporated in 1996 through the merger of BlueCross BlueShield Plans in Central New York and Rochester and BlueCross BlueShield of Utica-Watertown, Excellus has four regional headquarters: Syracuse and Watertown in Central New York; Elmira and Binghamton in Central New York  Southern Tier; Rochester; Utica, Oneonta, and Plattsburgh in Utica Region. It has a Good (B++) financial rating from A.M. Best and Stable (A-minus) from Standard and Poors.

General Contact Information 

To contact Excellus direct, below are the most common departments you can call or visit them online

• Essential Plan & QHP Individual Market Members: 877-626-9298
• Child Health Plus Members: 800-650-4359
• Medicare Members: 877-883-9577

Types of Health Insurance Plans Sold by Excellus

With a broad range of New York health plans to choose from, Excellus offers the following plan types of plans, allowing those insured the ability to balance price and freedom. For a  thorough description of each plan type, be sure to visit our health insurance FAQ page

• HMO
• EPO
• HMO
• POS

Excellus Health Insurance markets 

Excellus sells (and provides) health plans to the following markets throughout the state of  New York

• Individual Health Insurance
• Group Health Insurance
• Catastrophic health insurance
• Medicare
• Child Health Plus
• Essential Plan

County listing of  where Excellus plans are sold vs other New York State Health Insurance Carriers

County	Aetna	Affinity	Anthem	CDPHP	Crystal Run	Emblem	Empire	Excellus	Fidelis	HealthFirst	HealthNow ENY	HealthNow WNY	Humana	Independent	Metroplus	Molina	MVP	Oscar	Oxford	Univera	United	WellCare	YourCare
Albany
Allegany
Bronx
Broome
Cattaraugus
Cayuga
Chautauqua
Chemung
Chenango
Clinton
Columbia
Cortland
Delaware
Dutchess
Erie
Essex
Franklin
Fulton
Genesee
Greene
Hamilton
Herkimer
Jefferson
Kings
Lewis
Livingston
Madison
Monroe
Montgomery
Nassau
New York
Niagara
Oneida
Onondaga
Ontario
Orange
Orleans
Oswego
Otsego
Putnam
Queens
Rensselaer
Richmond
Rockland
Saratoga
Schenectady
Schoharie
Schuyler
Seneca
St. Lawrence
Steuben
Suffolk
Sullivan
Tioga
Tompkins
Ulster
Warren
Washington
Wayne
Westchester
Wyoming
Yates

Special Programs Offered by Excellus 

Below are the more common membership benefit programs offered by Excellus,  savings their member’s money and keeping them healthy. Please visit their website for additional information

• HealthyRewards
• ExerciseRewards
• BlueHealthy Dollars
• Silver&Fit
• Blue365

Complaints against Excellus and Other Health Insurance Carriers by consumers

Each year, the Department of Financial Services (DFS) in NYS receives complaints from those insured against their health insurance carrier. These complaints often apply to payment, reimbursement for medical care and hospital treatment, coverage related matters, network problems, rates, and premium related matters. Below you can find the most recent complaints listed from 2018.  This table is based on  information published in the  New York Consumer Guide to Health Insurers

Excellus Individual Insurance plans offered for Sale

The following Excellus plans sold on the NYS  Health Exchange. Please contact us for additional information or if you’re interested in purchasing a plan (888)215-4045

• Bronze Select NS
• Bronze ST HSA
• Bronze ST
• Silver Select NS
• Silver ST Plus 3
• Silver ST
• Gold Select NS
• Gold ST Plus 3
• Gold ST
• Platinum ST
• Platinum Select ST
• Base Catastrophic ST
• Essential Plan 1
• Essential Plan 2
• Essential Plan 3
• Essential Plan 4
• Essential Plan 1 Plus
• Essential Plan 2 Plus

List Of Hospitals and network size per county

Below Is a hospital listing that includes all of the Excellus hospitals t contracted to provide care to members that purchased a health insurance plan through the NY State Exchange. Before receiving any type of care at the hospitals listed below, you should always contact them directly to ensure that the hospital you would like to receive care from is still contracted.