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Excellus

If a health plan from Excellus Blue Cross Blue Shield appeals to you, or if you would like to compare this company alongside others offering quality New York health insurance, then Vista Health is for you. Vista Health can be relied upon to help you find a dependable health insurance company that provides the best option to suit your needs.

You just need to enter your zip code in the quoting engine above to see all available options, including Excellus Blue Cross Blue Shield. Compare the different plans and if you have further questions, just call one of our customer service representatives at (888)215-4045 who will willingly assist you.

ExcellusAbout Excellus

Being the largest not-for-profit health insurance company in New York, Excellus Blue Cross Blue Shield provides access to health insurance plans throughout upstate New York. Incorporated in 1996 through the merger of BlueCross BlueShield Plans in Central New York and Rochester and BlueCross BlueShield of Utica-Watertown, Excellus has four regional headquarters: Syracuse and Watertown in Central New York; Elmira and Binghamton in Central New York  Southern Tier; Rochester; Utica, Oneonta, and Plattsburgh in Utica Region. It has a Good (B++) financial rating from A.M. Best and Stable (A-minus) from Standard and Poors.

 

 

ExcellusGeneral Contact Information 

To contact Excellus direct, below are the most common departments you can call or visit them online

 

 

 

EmblemTypes of Health Insurance Plans Sold by Excellus

With a broad range of New York health plans to choose from, Excellus offers the following plan types of plans, allowing those insured the ability to balance price and freedom. For a  thorough description of each plan type, be sure to visit our health insurance FAQ page

 

  • HMO
  • EPO
  • HMO
  • POS

 

 

EmblemExcellus Health Insurance markets 

Excellus sells (and provides) health plans to the following markets throughout the state of  New York

 

  • Individual Health Insurance
  • Group Health Insurance
  • Catastrophic health insurance
  • Medicare
  • Child Health Plus
  • Essential Plan

 

 

EmblemCounty listing of  where Excellus plans are sold vs other New York State Health Insurance Carriers

CountyAetnaAffinityAnthemCDPHPCrystal RunEmblemEmpireExcellusFidelisHealthFirstHealthNow ENYHealthNow WNYHumanaIndependentMetroplusMolinaMVPOscarOxfordUniveraUnitedWellCareYourCare
Albany
Allegany
Bronx
Broome
Cattaraugus
Cayuga
Chautauqua
Chemung
Chenango
Clinton
Columbia
Cortland
Delaware
Dutchess
Erie
Essex
Franklin
Fulton
Genesee
Greene
Hamilton
Herkimer
Jefferson
Kings
Lewis
Livingston
Madison
Monroe
Montgomery
Nassau
New York
Niagara
Oneida
Onondaga
Ontario
Orange
Orleans
Oswego
Otsego
Putnam
Queens
Rensselaer
Richmond
Rockland
Saratoga
Schenectady
Schoharie
Schuyler
Seneca
St. Lawrence
Steuben
Suffolk
Sullivan
Tioga
Tompkins
Ulster
Warren
Washington
Wayne
Westchester
Wyoming
Yates

 

 

Emblem Health InsuranceSpecial Programs Offered by Excellus 

Below are the more common membership benefit programs offered by Excellus,  savings their member’s money and keeping them healthy. Please visit their website for additional information

 

  • HealthyRewards
  • ExerciseRewards
  • BlueHealthy Dollars
  • Silver&Fit
  • Blue365

 

 

EmblemComplaints against Excellus and Other Health Insurance Carriers by consumers

Each year, the Department of Financial Services (DFS) in NYS receives complaints from those insured against their health insurance carrier. These complaints often apply to payment, reimbursement for medical care and hospital treatment, coverage related matters, network problems, rates, and premium related matters. Below you can find the most recent complaints listed from 2018.  This table is based on  information published in the  New York Consumer Guide to Health Insurers

CarrierRanking 1=Best 13=WorstTotal ComplaintsUpheld ComplaintsPremium CollectedComplaint Ratio
Capital District Physicians Health Plan291541.470.0018
Community Blue (HealthNow)100183.020
Empire HealthChoice HMO, Inc. 8338193124.761.547
Excellus Health Plan4146397.210.0151
HIP Health Maintenance Organization76684002,501.090.1599
Independent Health Association, Inc. 3182228.960.0087
MVP Health Plan, Inc. 53817584.970.0291
UnitedHealthcare of New York, Inc. 67935792.960.0441
Aetna Life Insurance Company121,3004551,975.900.2303
CDPHP Universal Benefits, Inc. 394508.50.0079
CIGNA Health and Life Insurance Company91801021,1570.0881
Empire HealthChoice Assurance, Inc.104232272,549.340.089
Excellus Health Plan, Inc.588272,866.750.0094
Group Health Incorporated131,5151,111806.751.3771
HealthNow New York Inc.442141,502.440.0093
Independent Health Benefits Corporation1111565.620.00`8
MVP Health Services Corporation2103734.030.0041
Nippon Life Insurance Company of America611362.670.0479
Oscar Insurance Corporation1113239298.80.1305
Oxford Health Insurance, Inc.71,0543196,590.880.0484
UnitedHealthcare Insurance Company of New York82891061,966.610.0539

 

 

Emblem health InsuranceExcellus Individual Insurance plans offered for Sale

The following Excellus plans sold on the NYS  Health Exchange. Please contact us for additional information or if you’re interested in purchasing a plan (888)215-4045

 

 

 

emblem health hospital listingList Of Hospitals and network size per county

Below Is a hospital listing that includes all of the Excellus hospitals t contracted to provide care to members that purchased a health insurance plan through the NY State Exchange. Before receiving any type of care at the hospitals listed below, you should always contact them directly to ensure that the hospital you would like to receive care from is still contracted.

CountyHospital ListingPrimary Care Physician CountSpecialist Count
BroomeOur Lady of Lourdes Memorial Hospital Inc
United Health Services Hospitals Inc-Bing Div
United Health Services Hospitals Inc-Wilson Div
19822
CayugaAuburn Community Hospital407
ChemungArnot Ogden Medical Center
St Josephs Hospital Elmira
6710
ChenangoChenango Memorial Hospital Inc245
ClintonChamplain Valley Physicians Hospital Medical Center8323
CortlandCortland Regional Medical Center377
DelawareDelaware Valley Hospital Inc
Margaretville Memorial Hospital
O'Connor Hospital
Tri Town Regional Healthcare
442
EssexAdirondack Medical Center-Lake Placid Site
Elizabethtown Community Hospital
495
FranklinAdirondack Medical Center-Saranac Lake Site
Alice Hyde Medical Center
4111
FultonNathan Littauer Hospital548
HerkimerLittle Falls Hospital
Little Falls Hospital Swing Bed Unit
332
JeffersonCarthage Area Hospital Inc
Samaritan Medical Center
6213
LewisCarthage Area Hospital Inc
Lewis County General Hospital
2110
LivingstonNicholas H Noyes Memorial Hospital363
MadisonCommunity Memorial Hospital Inc
Oneida Healthcare Center
539
MonroeStrong Memorial Hospital
Unity Hospital of Rochester
896225
MontgomerySt Marys Healthcare8916
OneidaFaxton St Lukes Healthcare Med Rehab
Faxton-St Lukes Healthcare Faxton Division
Rome Memorial Hospital, Inc.
St Elizabeth Medical Center
16519
OnondagaSt Josephs Hospital Health Center
University Hospital SUNY Health Science Center
38667
OswegoOswego Hospital713
OtsegoAurelia Osborn Fox Memorial Hospital
Bassett Hospital Mary Imogene
7310
SchuylerSchuyler Hospital131
St. LawrenceCanton-Potsdam Hospital
Claxton Hepburn Medical Center
Clifton Fine Hospital
Gouverneur Hospital
Massena Hospital Inc
1717
TompkinsCayuga Medical Center at Ithaca30
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